4. Minimize the use of the words  " Maybe " ,  " Perhaps " ,  " Probably " .

There are a number of phrases that we, along with Gary Jones is not recommended to use in negotiations. "Maybe " ,  "Perhaps " , "Probably" -  examples of such phrases that many sales managers use in their dialogues. In business, there is no notion of " Maybe " . Your task - to convince a potential customer, and not to impress upon him doubt. One gets the impression that you do not understand what the client says and not be able to solve his problem. And for us, there is nothing worse than uncertainty in our best customer. If the client likes you he will listen to you but if he does not trust you, he will not buy from youp. Trust does not occur instantaneously. This is the problem with management and none selling people. They do not understand that the selling cycle takes time. Follow promised, show interest and sincere desire to help the customer. These are the steps that help build the thrust and credibility that will want the customer to buy from you.