10 tips successful sales from Gary Jones
For the fourth time Gary Jones - Director of Global Seminars , a specialist in sales and marketing, the disciples came to school our school , to share the secrets of success and educate everyone conducting business negotiations in English in the IT business .
Here is part of the successful sales of practical advice from Gary:
2. Listen and try to understand the customer.
At our workshops we teach not only listen, but to hear the customer's needs. For example, you can use the entire arsenal of tricks active reflective listening. Nod, say "Yes" , "I understand you " , periodically ask / ask about details of the project. If you show the client that you understand his problem, he will be more open to you and is likely to accept the offer of your cooperation. Ask the question, the context of which comes from the fact that you it came from the source. This is the best way to show that you heard.
Most sales people are so interested in what they are going to say they do hear the customers buying signs.
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